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Anything Answered
Anything Answered aims to provide mobile users with the
answer to any question at any time. It’s a simple mechanism,
offering an amusing and informative service, that within
minutes can provides answers such as
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What time is my next train?
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How many numbers ones did the Beatles have in the UK?
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What is the meaning of live?
Everything Answered?
Although the service is designed to answer any question
posed, there may be occasions where Anything Answered is
unable to provide an illustrative answer due to
confidentiality and privacy laws.
Anything Answered is designed to be available to everyone
and to this extent we have put measures in place to make
sure we do not cause offence to any person, living or dead.
So we will not answer questions that contain cruel, or
violent material. We will also not answer questions that
contain an unrequired use of profanity.
Anything Answered will not provide answers that result in
any unreasonable invasion of privacy; provoke fear or
anxiety; encourage any person to engage in harmful practices
for example promote racial disharmony; personal offence;
debase, or promote prostitution or substance abuse.
From Student halls, to offices to pubs people all over are
looking for that elusive answer that will make their lives
just that little bit better!
How We Answer!
We have a number of operators around the world who are on
hand to take questions at any time of the day or night, no
matter where in the world the question is coming from.
Our target time is 10 minutes. If an operator undertakes a
question and can't answer it within that time, they get an
opportunity to ask for more. If they run out of time or
press 'can't answer', it goes back into the queue where
another researcher can pick it up. However, the researcher
can allocate a tag to it. (For example this question has to
do with accountancy) where it will be picked up by an
operator with more experience in this field. If 5
researchers can't answer, it becomes a "hard" question and
goes in a different queue, where all questions have a time
limit of 30 minutes. The database monitors how many
questions each researcher has answered or skipped.
The answers are held in an extensive online database, to
which all our researchers have access, as well as using the
World Wide Web for more practical answers, such as stock
prices.
Answer Technology
Using sophisticated call centre technology, the
Anything Answered platform is scaleable, network independent,
and require no configuration or investment in software for
our customers or their users. Only a mobile phone is needed
to access this service, with Switchfire supplying and
managing hosting services from a secure Server Centre in
London.
For more information and details of Marketing Programmes
please contact us at info@switchfire.com
Please contact us on info@switchfire.com
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